About Me
Summary
Results-driven Certified Pharmacy Technician with 4 years of Pharmacy Warehousing experience. Proven track record in enhancing operational efficiency, exemplified by improving productivity to 100% during peak seasons. Certified Medical Billing and Coding Specialist (MBCS) with skills in ICD-10-CM, HCPCS, and CPT Codes.
Work Experience
Amazon Pharmacy – PIN2
Certified Pharmacy Technician, L3 | Greenwood, IN | 09/2024 – Present
- Managed Control Technology Transport (CTT) team to focus on prescriptions to reach a 100% success rate.
- Collaborated with the Pharmacist team to detect prescription error detection efficiently and accurately.
- Processed pharmaceutical shipping labels in Manual Fill and packed them up at Manual Pack.
Estes Express
Forklift Driver Dock Worker (Part-Time) | Greenwood, IN | 04/2024 – 09/2024
- Accommodates pallets inside truck trailers at a 95% success rate.
- Participates in team meetings to plan day-to-day cargo shipments with Estes crew members.
- Focused forklift techniques to place pallets strategically to cover up spaces as high and tight as possible.
Amazon – DIN4
Fulfillment Associate | Greenwood, IN | 07/2023 – 09/2024
- Organized items to fit inside of space bags to accommodate items promptly with a 97% success rate.
- Transferred scanning multiple carts to reduce wait time between pick lists to less than 10 minutes per cart.
- Developed an advanced countermeasure to meet rating expectations at given periods to increase productivity in 98% of scanning time procedures for IT.
Walmart
Hardlines Team Member | Greenwood, IN | 02/2023 – 10/2023
- Acted as IT support at the Sporting Goods department.
- Facilitated customers to complete their hunting and fishing licenses using Linux Workstations.
- Conducted training modules for trainees to develop them for special holiday shift schedules.
Ingram Micro
Data Center Engineer | Plainfield, IN | 09/2022 – 02/2023
- Assessed IT auditing reports on networking devices that can be recycled for parts.
- Diagnosed system errors to repair them with a factory reset of 7 cycles of erasure.
- Analyzed RAM sticks and HDDs/SSDs to erase data and send them to the eBay department at our facility.
Amazon – IND9
Fulfillment Associate, L1 | Greenwood, IN | 04/2020 – 09/2022
- Identified shipment label errors to fix while improving productivity to 95% during peak season.
- Trained 250 new seasonal hires for the RC Sort department during the peak season of 2020 and 2021.
- Simplified transferred advanced scanning procedures to align correct shipment labels to packages.
Lowe’s
Customer Service Representative | Indianapolis, IN | 02/2019 – 04/2020
- Assigned customer sales orders, processed refunds, and solved customer issues.
FedEx Express
Materials Handler | Indianapolis, IN | 09/2018 – 02/2019
- Inspected shipment boxes with a scanner to place in a specialized hazardous materials container.
McDonald’s
Customer Service Representative | Bloomington, IN | 06/2017 – 09/2018
- Oversaw customer orders to solve issues promptly.
Swissport
Ramp Agent | Anchorage, AK | 02/2017 – 06/2017
- Regulated procedures to clear the exit ramp from debris for aircraft safety landing and departure.
Education & Certifications
Ball State University
NWCA Medical Billing & Coding Specialist Certification (MBCS) | Indianapolis, IN | 05/2025
- Evaluated case scenarios to find ICD-10-CM, HCPCS Level 2, and CPT Codes effectively.
- Expanded my knowledge of Medical Terminology to improve my vocabulary in the medical field.
- Combined pharmaceutical terminology with medical billing and coding to identify diseases with precision.
Amazon Pharmacy
Certified Pharmacy Technician License | Indianapolis, IN | 10/2024
- Accomplished Amazon Career Choice Graduate.
- Demonstrated patient-to-client HIPAA regulations practices to protect patient privacy.
- Exceptional pharmaceutical knowledge and medicinal expertise.
Southern New Hampshire University
Front End Web Development | Indianapolis, IN | 08/2022
- Gained proficiency in using HTML, CSS, and JavaScript to build innovative web applications.
- Guided 6-month semester (Kenzie Academy) to develop Front-End Web Developer skills using JavaScript.
- Designed software web apps with a core principle of motivated group work to build high-end projects.
Colorado Technical University
Bachelor’s Degree in Information Technology | Colorado Springs, CO | 08/2020
- Conducted sophisticated research security analysis on Linux (RHEL/CentOS) as Sysadmin for a project.
- Analyzed software principles with the intention of processing and implementing network security.
- Evaluated business goals in software to accomplish an improved work breakdown structure.
Skills
Languages:
HTML - CSS - JavaScript, Git - Zoom - GitHub - Slack - Node - React - Google Docs - Microsoft Word - Python - Terminal - SQL - WordPress.
Areas of Knowledge:
Web Development - Data Structures - Troubleshooting - Website Design - Test Writing/ QA Testing - Debugging - Database / Information Management - Network Security.
ACME Website Template Project
Colorado Technical University | Project Manager
HTML | CSS | JavaScript
● Independently designed and developed a website template from scratch over the course of 2 weeks to explore different types of frameworks and layouts.
● Fully developed the front-end of a website by integrating different libraries from Javascript and adding features, such as buttons, text boxes, and forms, to create an appealing website layout.
● Administered ideal layout to enable user-friendly navigation across multiple pages in one single platform.
Crusaders Responsive Design Project
Colorado Technical University | Team Lead
Bootstrap 4 | HTML | CSS | JavaScript | Popper.js | Font Awesome
● Developed and designed a mock website by researching user needs for SaaS (Software as a Service) companies and consistently adapting design to be both creative and accessible.
● Led a team of 5 to create a new procedure by integrating an Apple API, which cut our beta testing phase by 12%, resulting in the prototype being finished weeks ahead of our competitors.
● Ranked 1st in creativity out of 4 teams after presenting to the class and was awarded 10 extra points.
● Increased data availability by implementing a Bootstrap framework for responsive design.
● Created buttons, flexboxes, and integrated an Apple API to add fun emojis to the website.
Lamp Text Editor Project
Kenzie Academy | Project Manager
HTML | CSS | JavaScript
● Pioneered comprehensive text editor that identifies user input to perform text analysis.
● Streamlined research of input data to calculate an estimated number of characters being used per user.
Grade Data Models Project
Kenzie Academy | Project Manager
HTML | CSS | JavaScript
● Outlined ingenious student grade tracker and text entry application that identifies grade points for students including percentages.
● Strengthened detailed system database input data to calculate assignments completed per student.